1) Discover
We start with a short call to learn your dates, budget range, vibe, and priorities (wildlife intensity, beach time, food/wine, culture, golf, family needs, etc.).
2) Design
We craft 1–2 tailored routes with a transparent breakdown of lodges/camps, flights, transfers, and experiences. You’ll get a clean proposal you can compare at a glance.
3) Book
We place holds, confirm availability, and lock in rates with our preferred partners. Payments are handled securely with clear schedules and terms.
4) Prepare
You’ll receive a sleek itinerary package: packing tips, visas/eTA guidance, medical notes (e.g., yellow fever), and your day-by-day plan in a mobile-friendly format.
5) Travel & Support
On-trip concierge via WhatsApp/phone for flight changes, special requests, and last-minute tweaks. We’re your single point of contact.
Fees & payments
- Planning fee: waived for simple, single-country trips; custom/multi-country quoted up front.
- Supplier payments: made via our trusted partner network; installment options available for large groups.
- Changes & cancellations: we pass through actual supplier terms with no surprises.